Throughout the 2020 financial year, both {my}dentist and DD have consolidated their positions as two of the leading dental businesses in the country. We have a clear plan to build on this success in the future, attracting and retaining a record number of clinicians and supporting more patients than ever in a growing market.
From building the leading affordable private dentistry brand in the country, to transforming our customer service in DD; growing recruitment of new clinicians to the highest levels on record, to winning new business with major partners like Galderma and BUPA, the last 12 months have been among the most significant in our history and demonstrate the fundamental strengths of both {my}dentist and DD.
Over the last 12 months, we have continued to improve the quality of care we provide to patients, we have supported clinicians to grow the careers that are right for them, we have transformed the customer service offered by DD, we have built an outstanding platform for future growth and, despite the disruption of the COVID-19 pandemic from the start of March, we ended the financial year at the top end of our guidance, with EBITDA of £62.1m.
This would not have been possible without the outstanding teams we have in place across both businesses and, on behalf of the board, I would like to thank everyone across the Group for their continued commitment and hard work.
Annual report 2020